Privacy Statement

This Privacy Policy explains how we collect, use, store and protect personal data, and the rights you have in relation to that data.

1. Who we are

We are Taylor Made Media (“we”, “us” or “our”), a company registered in England and Wales (company number 7306579) with our registered office at:

59 Charlotte Road
London
EC2A 3QT
United Kingdom

We are the data controller for the purposes of UK data protection law.

2. How to contact us

Telephone: 0207 494 9845
Email: films@taylormademedia.tv

Please include “Personal Data Request” in the subject line of any data protection enquiry.

3. Scope of this Privacy Policy

This Privacy Policy applies to personal data we collect from or about:

  • visitors to our website;
  • clients and prospective clients;
  • suppliers and professional contacts;
  • contributors or participants involved in our projects;
  • job applicants; and
  • other individuals who contact us.

We work with clients and partners around the world. We are based in the United Kingdom and process personal data in accordance with UK data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

4. Personal data we collect

Depending on how you engage with us, the personal data we collect may include:

  • your name, job title, email address, gender, date of birth, company name and contact details;
  • correspondence and communications with us;
  • information provided in connection with projects or contracts; and
  • audiovisual material such as photographs, video recordings or voice recordings in which you are identifiable;
  • in limited circumstances, ‘special category data’, which may include details about your race or ethnicity, trade union membership and information about your health.

We aim to collect only the personal data that is necessary for the purposes described in this Privacy Policy. Our services are not directed at children, and we do not knowingly collect personal data from individuals under the age of 13. In the event we do need to process children’s personal data – for example, where a child is involved in a production, we will take appropriate steps in compliance with UK data protection laws.

5. How we collect personal data

We collect personal data when you:

  • contact us via our website, email, telephone or other means;
  • complete forms, including enquiry or consent forms;
  • provide information during discussions or negotiations with us;
  • enter into a contract or agreement with us;
  • submit a CV or job application; or
  • otherwise communicate or engage with us.

Special category data (as set out above) may be obtained either directly from you if you are a contributor or participant involved in our productions or from third parties such as employment agencies, talent agencies, professional representatives, casting directors and background check agencies.

6. How we use personal data

We use personal data for the following purposes:

  • to respond to enquiries and communicate with you;
  • for internal administration and record-keeping;
  • to assess suitability for roles or opportunities;
  • to negotiate, enter into and perform contracts;
  • to provide and deliver our services;
  • to create, edit and deliver audiovisual content as part of our services; and
  • to comply with legal and regulatory obligations.

7. Lawful bases for processing

We process personal data only where we have a lawful basis to do so. We rely on the following lawful bases, depending on the context:

  • Contract – where the processing is necessary for the performance of a contract with you or to take steps before entering into a contract;
  • Legitimate interests – where the processing is necessary for our legitimate business interests (including delivering our services to clients), provided those interests do not override your rights;
  • Legal obligation – where processing is required for us to comply with a legal obligation or applicable laws e.g. tax or regulatory requirements; or
  • Consent – where you have given your consent for us to process your personal data (which may be withdrawn at any time).

We will only process special category personal data with your explicit consent, because the processing is necessary for the purposes of carrying out our obligations and exercising our or your rights in the field of employment law, because the processing is necessary for the establishment, exercise or defence of legal claims, or the processing is necessary to protect your health in an emergency.

8. Sharing personal data

We may share personal data with:

  • trusted service providers, suppliers and professional advisers who support our business operations;
  • production or service partners where necessary to deliver our services;
  • clients or commissioning parties where required for the performance of our services;
  • regulators, courts or authorities where required by law; and
  • third parties in connection with actual or potential legal claims or proceedings.

We will only share personal data with others when we are legally permitted to do so.
We only share personal data where necessary and take steps to ensure appropriate confidentiality and security measures are in place.

9. International transfers

We may transfer, share or make personal data available outside the United Kingdom or the European Economic Area (EEA), including where we deliver content or services to clients, partners or audiences internationally.

Where personal data is transferred outside the UK or the EEA, we ensure that it is protected and transferred in a manner consistent with UK data protection laws, including by:

transferring data to countries which have been deemed as providing an adequate level of protection for personal data;
ensuring that appropriate safeguards are in place, including standard contractual clauses.

10. How long we keep personal data

We retain personal data only for as long as necessary for the purposes for which it was collected. We determine retention periods based on the following:

  • legal and regulatory requirements;
  • contractual obligations;
  • the nature of the relationship; and
  • legitimate business needs.

In particular:
personal data relating to contracts may be retained for up to seven years for legal, regulatory or accounting purposes; and
other personal data is retained only while it remains necessary for legitimate business purposes.

Certain information, including audiovisual content created as part of our services, may be retained for longer periods where required for legal, contractual or business reasons. When personal data is no longer needed, it will be securely deleted or destroyed.

11. How we protect personal data

We take appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction or damage.

These measures include encryption, restricted access controls, security procedures secure storage systems and regular reviews of our information systems and processes.

12. Your data protection rights

Under UK data protection law, you have rights in relation to your personal data, including the right to:

  • access your personal data;
  • request correction of inaccurate or incomplete data;
  • request erasure of your personal data in certain circumstances;
  • restrict or object to our use of your personal data;
  • make a complaint to us in respect of our use or collection of your personal data; and
  • request the transfer of your personal data to another organisation, where applicable.

To exercise any of your rights, please contact us at films@taylormademedia.tv. We may need to verify your identity before responding. We will acknowledge receipt of all complaints made within 30 days and will keep you informed on the progress of the investigation without undue delay.

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.

If you believe your personal data has been used unlawfully, you have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (ICO) whose address is at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

You can contact the ICO at www.ico.org.uk or by telephone on 0303 123 1113.

13. Cookies and website tracking

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic.

Where required, we will request your consent before placing non-essential cookies. For more information, please see our Website Cookie Policy.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, regulation or our practices. The most recent version will always be available on our website.