A Portrait of Leadership in Motion
This story is not about logistics. It’s about leadership.
This film centres on Pam, who oversees operations at a North Augusta distribution centre for CVS Health, ensuring thousands of stores receive what they need, when they need it.
With internal communication, the challenge is making a large organisation feel human. Shifting the focus from process to purpose.
We spent time with Pam and her team, learning the rhythms of the floor and the relationships that sustain it. By earning her trust and creating space for her to feel at ease on camera, we captured an authentic culture shaped by respect, shared responsibility and quiet pride.
Pam’s film is part of the I Am CVS series, a format we created and developed to profile the remarkable people across the business.
The film won Gold at the Lens Film Awards 2026 and has been selected as a finalist at Ragan’s 2026 Employee Communications Awards.
